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LPS Mailing List
Stay up to date with the latest events, training, and products by joining the LPS Integration mailing list!
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Live Remote Assistance
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Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.
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How to Get Support
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- A member of our support team will talk with you first to determine the nature of the problem. |
- You will find the answers to security questions and system configuration requirements on our FAQ page. You can also view a demonstration of a screen-sharing session.
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How It Works
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Step 1: |
Once you are on the phone with a member of our support team, you will be directed back to this page after your support representative provides you with a unique connection code. You will then enter the code in the field below and click the Click Here button to initiate the screen-sharing session. |
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| Step 2: |
You are prompted to download a small virus-free plug-in. |
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With your permission, your support representative can view your screen and share control of your mouse and keyboard. |
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You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time. |
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